/* UPA TIK UNRAM client portal - osTicket 1.17.x; keep custom CSS last */
:root{--unram-blue:#22a9f0;--unram-navy:#102b4c;--unram-ink:#193250;--unram-muted:#64748b;--unram-border:#e4edf5;--unram-bg:#f5f9fd}
*{box-sizing:border-box}
body{background:var(--unram-bg);color:var(--unram-ink);font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;font-size:14px}
#container{width:min(1200px,calc(100% - 36px));max-width:none;background:#fff;min-height:85vh;margin:24px auto;border:1px solid #e9f1f8;border-radius:18px;box-shadow:0 20px 60px rgba(28,74,119,.08);overflow:hidden}
#header{height:auto;min-height:88px;padding:18px 30px;border-bottom:1px solid var(--unram-border);background:#fff;box-sizing:border-box}
#header #logo{max-width:60%}#header #logo img{max-width:270px;max-height:68px;width:auto;height:auto}#header .pull-right{font-size:13px}
#nav{background:#fff;border-bottom:1px solid var(--unram-border);height:auto;min-height:50px;padding:0 20px;display:flex;align-items:center;flex-wrap:wrap}
#nav li{float:none}#nav li a{display:block;padding:14px 16px;color:var(--unram-muted);font-weight:600;border-radius:10px}#nav li a:hover,#nav li a.active{background:#eaf7ff;color:#067cba}
#content{width:auto!important;min-height:450px;padding:28px 32px 48px;background:transparent}
#footer{border-top:1px solid var(--unram-border);background:#fff}
a{color:#078acb}a:hover{color:#036a9c}
.unram-home{width:100%}.unram-hero{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(220px,.85fr);gap:25px;align-items:center;padding:48px;border-radius:22px;background:linear-gradient(125deg,#effaff 0%,#e0f4ff 65%,#ccecff 100%);overflow:hidden}
.unram-eyebrow{display:inline-block;color:#0873aa;font-size:12px;font-weight:800;letter-spacing:1.4px;margin-bottom:13px}.unram-hero h1{font-size:clamp(31px,3.4vw,48px);font-weight:800;letter-spacing:-1.6px;line-height:1.15;margin:0 0 18px;color:var(--unram-navy)}.unram-hero h1 span{color:#0b9fe7}.unram-hero p{color:#52687e;line-height:1.8;font-size:15px;max-width:570px;margin:0 0 25px}.unram-actions{display:flex;flex-wrap:wrap;gap:12px}.unram-btn{display:inline-flex;align-items:center;justify-content:center;text-decoration:none!important;font-weight:750;border-radius:12px;padding:14px 19px;transition:transform .15s,box-shadow .15s}.unram-btn:hover{transform:translateY(-2px)}.unram-btn-primary{background:var(--unram-blue);color:#fff!important;box-shadow:0 7px 20px rgba(34,169,240,.25)}.unram-btn-secondary{background:#fff;color:var(--unram-navy)!important;border:1px solid #cae3f2}.unram-hero-side{text-align:center;padding:22px}.unram-hero-icon{font-size:100px;line-height:1.1;color:#1c9fdf;text-shadow:0 15px 40px rgba(29,158,219,.16)}.unram-hero-label{color:#174b73;font-weight:800;font-size:18px;margin:14px 0 7px}.unram-hero-sub{color:#5f89a4;font-size:12px}
.unram-search{display:block;margin:25px 0 38px;background:#fff;border:1px solid var(--unram-border);border-radius:15px;padding:20px 24px;box-shadow:0 5px 18px rgba(26,66,110,.03)}.unram-search label{display:block;font-weight:750;margin-bottom:10px}.unram-search-row{display:flex;gap:10px}.unram-search-row input{flex:1;min-width:0;border:1px solid #d9e6f0;border-radius:9px;padding:13px 15px;font-size:14px}.unram-search-row button{background:#102b4c;border:0;color:#fff;border-radius:9px;padding:12px 18px;font-weight:700;cursor:pointer}
.unram-section-head h2{font-size:25px;color:var(--unram-navy);margin:0 0 8px}.unram-section-head p{color:var(--unram-muted);margin:0 0 20px}.unram-service-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.unram-service{display:flex;flex-direction:column;align-items:flex-start;gap:10px;padding:22px;border:1px solid var(--unram-border);border-radius:15px;background:#fff;text-decoration:none!important;transition:box-shadow .15s,transform .15s}.unram-service:hover{box-shadow:0 12px 24px rgba(20,88,139,.1);transform:translateY(-2px)}.unram-service-icon{display:grid;place-items:center;width:46px;height:46px;border-radius:12px;background:#e7f7ff;color:#088ecb;font-size:22px;font-weight:bold}.unram-service strong{font-size:15px;color:var(--unram-navy)}.unram-service small{font-size:13px;color:var(--unram-muted);line-height:1.5}.unram-bottom-cta{margin:30px 0 0;padding:28px 32px;background:#102b4c;color:#fff;border-radius:16px;display:flex;align-items:center;justify-content:space-between;gap:20px}.unram-bottom-cta h2{color:#fff;margin:0 0 8px;font-size:20px}.unram-bottom-cta p{color:#c2d4e6;margin:0}.unram-configured-page{padding:20px 0}
/* Client ticket form: preserve the original PHP, dynamic form, CSRF and AJAX */
#content>h1{color:var(--unram-navy);font-size:30px;line-height:1.3;margin:8px 0 10px}#content>h1+p{color:var(--unram-muted);font-size:14px;margin-bottom:24px}
#ticketForm{background:#fff;border:1px solid var(--unram-border);padding:25px 28px;border-radius:18px;box-shadow:0 8px 25px rgba(16,54,89,.04)}
#ticketForm>table{width:100%!important;max-width:100%!important;table-layout:auto;border-collapse:separate;border-spacing:0 9px}#ticketForm td{font-size:14px;vertical-align:top;padding:8px 7px!important;line-height:1.55}#ticketForm tr td:first-child:not([colspan]){width:25%;min-width:135px;font-weight:650;color:#344b63}#ticketForm tr td:nth-child(2){min-width:0}#ticketForm hr{border:0;border-top:1px solid var(--unram-border);margin:15px 0}#ticketForm .form-header{padding:14px 0 4px;font-size:16px;color:var(--unram-navy)}
#ticketForm input[type=text],#ticketForm input[type=email],#ticketForm input[type=tel],#ticketForm input[type=number],#ticketForm input[type=password],#ticketForm input[type=date],#ticketForm select,#ticketForm textarea{max-width:100%;min-height:42px;padding:10px 12px;border-radius:9px;border:1px solid #ccdce9;background:#fff;color:var(--unram-ink);box-shadow:none;font:inherit}#ticketForm textarea{min-height:120px}#ticketForm input:focus,#ticketForm select:focus,#ticketForm textarea:focus{border-color:var(--unram-blue);outline:2px solid rgba(34,169,240,.15);outline-offset:0}#ticketForm #topicId{width:min(540px,100%)}#ticketForm .error{color:#c0394b}
#ticketForm .buttons{text-align:left!important;display:flex;flex-wrap:wrap;gap:10px;margin-top:25px}#ticketForm .buttons input{padding:12px 20px;border-radius:10px;cursor:pointer;font-weight:700;border:1px solid #dce8f1;background:#f6f9fc;color:#344b63}#ticketForm .buttons input[type=submit]{background:var(--unram-blue);color:white;border-color:var(--unram-blue)}
@media(max-width:800px){#container{width:calc(100% - 16px);margin:8px auto;border-radius:12px}#header{padding:15px}#content{padding:18px 16px 32px}.unram-hero{grid-template-columns:1fr;padding:29px 22px}.unram-hero-side{display:none}.unram-service-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.unram-bottom-cta{align-items:flex-start;flex-direction:column}#ticketForm{padding:15px}#ticketForm>table{display:block;overflow-x:auto}#ticketForm td{overflow-wrap:anywhere}}
@media(max-width:520px){.unram-service-grid{grid-template-columns:1fr}.unram-search-row{flex-direction:column}.unram-hero h1{letter-spacing:-.7px}#ticketForm tr td:first-child:not([colspan]){min-width:100px;width:33%}#nav{padding:0 4px}#nav li a{padding:12px 9px;font-size:12px}}